CoC
Self Assessment

The Self-Assessment is meant to be a living, breathing process of examination, improvement and reexamination. Reflect on these questions. If answers to any of them are yes, there is opportunity to be more effective.

1Is customer turnover high?

2Are customers expressing disappointmentsAre customers experiencing disappointments in the use or service associated with your offerings?

3Are customers isolated from the advice and product design stages of your operations?

4Are you missing customer advocates?